With Empower Patient Services, it’s not “1 size fits all”
Support is individualized, streamlined, and comprehensive
It’s simple—we empower patients to spend less time focused on their hereditary angioedema (HAE). It’s more than service—it’s partnership.
Empower Patient Services is known for customer service and care coordinators who truly care. In a qualitative research study of patients who have experience with Empower Patient Services, nearly everyone rated it 10 out of 10 for excellence.1,a
aThis information was collected and analyzed using a qualitative methodology and a small sample size (N=15). As with all qualitative research, caution should be taken when interpreting these findings.1
Empower Patient Services—putting patients first
Through an exclusive specialty pharmacy provider, you will have a dedicated care coordinator to serve as the single point of contact for you, your office staff, and your patients throughout the ORLADEYO® journey.
No phone trees, no transfers, no handoffs—just 1 person who will assist you and your patients throughout.
One stop for all of your ORLADEYO needs
Wherever you and your patients are in the journey, your ORLADEYO care coordinator is here to help to support your patients on therapy.
From copay assistance to ORLADEYO shipment coordination—your dedicated care coordinator will be your resource for everything, including
Rapid therapy initiation
- Quick Start program provides access to ORLADEYO during insurance approval process for all insured patientsb
- On average, patients receive their first shipment of ORLADEYO in less than a week following submission of the prescription
Comprehensive financial support
- Understanding benefits and insurance approval process
- Reimbursement and financial assistance for all patients, regardless of insurance status
- $0 copay for commercially insured patients (up to $40,000 to cover out-of-pocket expenses per calendar year)c
Personalized HAE and ORLADEYO support
- Single point of contact for you, your office staff, and your patients
- Customized support during transition to ORLADEYO
- Coordination of deliveries
- Ongoing patient support
b Subject to terms and conditions of the Quick Start Program. BioCryst reserves the right to rescind, revoke, or amend the program at any time without notice.
c Eligibility for copay assistance: The Co-Pay Assistance Program (the Program) is for commercially insured patients. The Program is not valid for prescriptions eligible to be reimbursed, in whole or in part, by Medicaid, Medicare (including Medicare Part D), Tricare, Medigap, VA, DoD, or other federal or state programs (including any medical or state prescription drug assistance programs). No claim for reimbursement of the out-of-pocket expense amount covered by the Program shall be submitted to any third-party payer, whether public or private.
The Program cannot be combined with any other rebate/coupon, free trial, or similar offer. Co-payment assistance under the Program is not transferable. The Program will provide up to $40,000 per calendar year to cover out-of-pocket expenses. The Program only applies in the United States, including Puerto Rico and other US territories, and does not apply where prohibited by law, taxed, or restricted. This does not constitute health insurance. Void where use is prohibited by your insurance provider. If your insurance situation changes you must notify the Program immediately at 1-866-536-7693. BioCryst reserves the right to rescind, revoke, or amend the Program at any time without notice.